Configuring a CRM Email Router to Run Under a Domain Service Account

If you tried running the CRM 2011 email router under a domain service account, you probably ran into some issues. Please, do not take the easy way out and make the account an administrator, you can give it the rights it needs without going to that extent.

The first thing it needs is the "log on as service" user right, but it should get that granted when you configure the service to run under your service account in services.msc. So, I'm going to assume that's already taken care of.

MSCRMEmail: Metadata contains a reference that cannot be resolved

Below is an error that can appear when you are running the CRM email router on the same server as your CRM web services. I experienced it after adding a second web site on the CRM server to run a portal that is back-ended by CRM. The error was also accompanied by high CPU and memory usage as well.

CRM 2011 Router Setup Fails on Windows Live ID Sign-in Assistant Install

I have installed the Microsoft Dynamics CRM 2011 Email Router several times, and there is one issue that I hit quite often. During the router install it attempts to install the Windows Live ID Sign-in Assistant. This component often fails to install without much explanation. If you try to manually download and install the Windows Live ID Sign-in Assistant, it fails with a vague error message saying:

Windows Live ID Sign-in Assistant Setup Wizard ended prematurely because of an error. Your system has not been modified. To install this program at a later time, run Setup Wizard again.